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Demetris Johnson
Technical & Customer support specialist
Technical & Customer support specialist
A highly-experienced Customer Service & Technical support professional with Superb problem-solving skills. Exceptional ability to establish rapport built on trust and reliability with fellow employees, customers, and upper management. Excellent communication skills using phone, email, webinar, and direct contact. Able to help both knowledgeable and inexperienced customers and co-workers with their current dilemma. Experienced with training new or tenured employees in new business procedures and processes.